NTL INDIA LIMITED

This Privacy Policy outlines how NTL INDIA LIMITED (“NTL”, “Company”, “we”, “our”, or “us”) collects, uses, maintains, and protects information obtained from users (“User”, “you”, or “your”) of our website, applications, services, and business operations. This policy is intended to ensure transparency regarding the handling of personal and business information and to comply with applicable laws and regulations.

This Privacy Policy is adapted based on the reference policy provided by the user.

1. Acceptance of Privacy Policy

By accessing or using the website, applications, or services of NTL INDIA LIMITED, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services or website.

NTL INDIA LIMITED reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice. Users are encouraged to review this Privacy Policy periodically for any updates.

2. Information We Collect

NTL INDIA LIMITED may collect the following types of information from users:

Personal information such as name, contact number, email address, company details, address, and identification details.
Business and operational information shared during the course of providing services.
Technical information including IP address, browser type, device details, and website usage statistics.
Information voluntarily provided by users through forms, emails, customer support, or feedback submissions.

3. Use of Information

The information collected may be used for the following purposes:

To provide, manage, and improve our services.
To communicate with users regarding business operations, support, updates, or inquiries.
To process transactions and maintain records.
To improve website functionality, user experience, and security.
To comply with legal, regulatory, and contractual obligations.

NTL INDIA LIMITED will use information only for legitimate business purposes and in accordance with applicable laws.

4. Confidentiality and Data Protection

NTL INDIA LIMITED understands the importance of confidentiality and shall take reasonable measures to protect user information against unauthorized access, disclosure, alteration, or destruction.

We do not sell, rent, or trade personal information to third parties. Information may only be disclosed:

Where required by law, regulation, or court order.
To regulatory authorities or government agencies as required.
To authorized service providers or business partners under confidentiality obligations.

5. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Users may choose to disable cookies through browser settings; however, certain features of the website may not function properly as a result.

6. Third-Party Links

The website of NTL INDIA LIMITED may contain links to external websites. We are not responsible for the privacy practices, policies, or content of such third-party websites. Users are encouraged to review the privacy policies of those websites separately.

7. Intellectual Property

All content, trademarks, logos, designs, text, graphics, and materials displayed on the website are the property of NTL INDIA LIMITED or its licensors and are protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited without prior written consent.

8. User Responsibilities

Users shall ensure that any information provided to NTL INDIA LIMITED is accurate, lawful, and does not violate the rights of any third party. Users shall not upload or transmit any harmful, unlawful, or malicious material through the website or services.

9. Data Security

NTL INDIA LIMITED implements reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, misuse, or disclosure. However, while we strive to protect all data, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

NTL INDIA LIMITED

These Terms and Conditions (“Terms”) govern the access to and use of the website, services, applications, and business operations of NTL INDIA LIMITED (“NTL”, “Company”, “we”, “our”, or “us”). By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions.

This document has been prepared based on the reference terms shared by the user.

1. Notice

By accessing and using the website or services of NTL INDIA LIMITED, or by downloading materials from our website, you agree to abide by these Terms and Conditions. If you do not agree to these Terms, you should refrain from using our website and services.

References to “we”, “us”, or “our” throughout this website refer to NTL INDIA LIMITED.

NTL INDIA LIMITED reserves the right to amend, revise, or update these Terms and Conditions at any time without prior notice. Continued use of the website following any changes shall constitute acceptance of such revised Terms.

Access to the website may be suspended, restricted, or terminated at any time without notice. While we strive to ensure uninterrupted access, we do not guarantee that the website will always be available or error-free.

The information and materials available on the website are provided for general informational purposes only and are subject to change without notice.

NTL INDIA LIMITED does not provide any warranty or guarantee regarding the accuracy, completeness, timeliness, performance, or suitability of the information and materials available on the website for any particular purpose.

Use of any information or materials on this website shall be entirely at the user’s own risk, and NTL INDIA LIMITED shall not be liable for any consequences arising from such use.

Users are responsible for ensuring that the services, products, or information available through the website meet their specific requirements.

Unauthorized use of the website may result in legal action and/or constitute a criminal offense under applicable laws.

2. Links to Third-Party Websites

The website of NTL INDIA LIMITED may contain links to third-party websites for user convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of such external websites.

Users are encouraged to review the terms and privacy policies of third-party websites before using them.

3. Intellectual Property Rights

All content on the website, including but not limited to text, graphics, logos, images, designs, software, and other materials, are the intellectual property of NTL INDIA LIMITED or its licensors and are protected under applicable intellectual property laws.

Users shall not reproduce, modify, distribute, republish, transmit, display, or otherwise use any material from the website without prior written consent from NTL INDIA LIMITED.

Any unauthorized use of the content may violate copyright, trademark, and other applicable laws.

4. Confidentiality

NTL INDIA LIMITED values the confidentiality of customer and business information. We shall take reasonable efforts to maintain the confidentiality of information shared with us and shall not disclose such information except:

As required by applicable law or regulatory authorities;
With the consent of the concerned party;
To authorized service providers or business partners under confidentiality obligations.

5. User Information and Conduct

Users may provide feedback, inquiries, or information through the website or other communication channels. By submitting such information, users agree that:

The information provided shall not be unlawful, defamatory, offensive, obscene, threatening, or infringing on third-party rights.
NTL INDIA LIMITED reserves the right to remove or reject any inappropriate content without notice.
Feedback or suggestions provided may be used by NTL INDIA LIMITED for business or operational improvements.

6. Website Security and Harmful Content

Users shall not upload, transmit, or distribute any viruses, malware, harmful code, or destructive material through the website.

While NTL INDIA LIMITED takes reasonable precautions to maintain website security, we do not guarantee that the website will be free from viruses or harmful components and shall not be liable for any damage arising from such issues.

7. Password-Protected Areas

Certain areas of the website may be restricted and accessible only to authorized users. Unauthorized access to restricted sections is strictly prohibited and may result in legal action.

8. Limitation of Liability

To the maximum extent permitted by law, NTL INDIA LIMITED shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to:

Use or inability to use the website or services;
Errors or inaccuracies in website content;
Unauthorized access to or alteration of user information;
Interruption or suspension of website services.

9. Applicability of Laws

Users accessing the website from outside India are responsible for compliance with the laws applicable in their respective jurisdictions.

If the use of the website or services violates any applicable law in the user’s jurisdiction, the user must discontinue access immediately.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, users may contact:

NTL India Limited – Refund Policy

At NTL India Limited, we strive to ensure accurate and secure payment processing.

Refunds will be processed only in cases of payment discrepancies, including but not limited to:

Duplicate payments (amount debited more than once for the same transaction).
Excess payment made due to a technical or processing error.
Any other payment-related discrepancy verified by NTL India Limited.

Once the discrepancy is verified, the eligible refund will be processed within 48 hours. The time taken for the refunded amount to reflect in the customer’s account may vary depending on the respective bank or payment service provider.

Refund requests should be supported with relevant transaction details, including the transaction reference number, date of payment, and proof of payment, wherever applicable.

NTL India Limited reserves the right to verify all refund claims before processing any refund.